WELCOME ABOARD

Welcome to Rock Solid Automation.

Winning your business is not the finish line for us, it is the start of the relationship. Here is exactly what happens between now and go-live, and the one thing we need from you today.

First, book your kick-off meeting.

Sixty minutes with your implementation team. We confirm your objectives, agree scope and responsibilities, and set the timeline. Nothing to prepare.

Forty-five minutes, held over video. Confirmation and calendar invite arrive straight away.

The road from here.

STEP 1

Kick-off meeting

We meet your implementation team, confirm objectives and scope, and agree who is responsible for what.

STEP 2

Information collection

A short form covering your business, your current systems and the access we will need. It is the next page after you book.

STEP 3

Discovery and design

We map how your business runs today and design the solution around it. You approve the design before anything is built.

STEP 4

Build

Our team configures and tests everything internally before you see it.

STEP 5

Your review and training

You test it yourself, then we train your team until they are confident using it.

STEP 6

Go live

Your solution goes into action, with support on hand. A Thirty-Day Success Review follows.

You will always know which stage you are at and who to contact. If anything is unclear at any point, just ask.

Rock Solid Automation

Business Growth Partner

Unit 3, 71 Deakin Ave
Mildura VIC 3500
Australia

0423 505 938
[email protected]
www.rocksolidautomation.com.au